Research fields
Innovation in services and services in innovation
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Here we consider the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, ethical and societal issues, etc. |
Publications :
- Djellal F., Rossi M. () «CYBER SERVICES AS A SERVICE INNOVATION» .
- Desmarchelier B., Djellal F., Gallouj F., Gallouj Nassim () «Beyond the reverse product cycle: An exploration of the digital, social and spatial transformation of libraries» The rise of the internet and digitization posed an existential threat to libraries. Their survival, however, is due to their ability to reinvent themselves – transforming this threat into an opportunity, and embracing innovative traje. Research Policy 54 (2025). Nb pages: 14. https://doi.org/10.1016/j.respol.2025.105297 .
- Desmarchelier B., Djellal F., Gallouj F. () «Innovation in libraries: A service-oriented perspective» Drawing on advances in service economics and management, this article adopts a perspective of the library as an ‘architectural’ or ‘assembled’ service bringing together a number of core and peripheral services, and mobilizing competences and different types of technology to collaboratively generate, utilities for the user or community. Research Policy 54 (2025). Nb pages: 12. https://doi.org/10.1016/j.respol.2024.105110.
- Desmarchelier B., Djellal F., Gallouj F. () «2024, Innovation in libraries: A service-oriented perspective» Research Policy. https://doi.org/10.1016/j.respol.2024.105110.
- Desmarchelier B., Djellal F., Gallouj F., Gallouj Nassim () «2025,Beyond the reverse product cycle: An exploration of the digital, social and spatial transformation of libraries» .
- Desmarchelier B., Djellal F., Gallouj F. () «2025, Filter bubbles as a vector of tradition? Decoding opinion dynamics with agent‑based modelling» Journal of Computational Social Science-7.
- Desmarchelier B., Djellal F., Gallouj F. () «2025, Public Libraries as Social Innovators» PUBLIC LIBRARY QUARTERLY. Nb pages: 19.
- Bertrand D., Bourret C., Boutary M., Djellal F., Gallouj C., Gallouj F., Leo P.Y., Paché G., Peralta A., ., Stare M., Sundbo J., broussolle damien,ghantous nabil, marchesnay michel, Lapert-Munos Annie, camacho jose, Rodriguez mercedes, Escoubes Florian, Vargo Stephen (2020) «Management des services: Convergences, contrastes et controverses. In Gallouj, C., Paché, G. (eds.). Travail et gouvernance. Marseille,» Les 23 chapitres s'articulent autour de 4 perspectives connexes: organisationnelle, sectorielle, internationale et historique et couvrent une grand variété de contextes dans le domaine du management des services . Presses universitaires de Provence. Nb pages: 345. ISBN: 979-10-320-0268-1..
- Djellal F., Gallouj F. (2018) «A Research Agenda for Service Innovation» Edward Elgar Publishers.
- Desmarchelier B., Djellal F., Gallouj F. () «Towards a servitization of innovation networks: a mapping» Public Management Review.
- Desmarchelier B., Djellal F., Gallouj F. (2020) «Mapping social innovation networks: Knowledge intensive social services as systems builders» Technological forecasting and social change.
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Benoît Desmarchelier⁎, Faridah Djellal, Faïz Gallouj : » Mapping social innovation networks: Knowledge intensive social services as systems builders », 2020, Technological forecasting and social change N°157 -Benoît Desmarchelier, Faridah Djellal & Faïz Gallouj (2019): « Towards a servitization of innovation networks: a mapping », Public Management Review, DOI:10.1080/14719037.2019.1637012 https://doi.org/10.1080/14719037.2019.1637012 -Djellal and Gallouj (2018) A Research Agenda for Service Innovation, Edward Elgar Publishers |