News

Founders’ PhD Award winners of the RESER Conference in Alcalá

The RESER Founders’ Award First Prize of 400 EUR for the best paper by a young researcher has been awarded twice to: Renato Calhau Codá (University of Brasilia) for his paper: »Interactive value formation: exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)« Saeed Mousa...

New Book on »Quality Management«

By: Ida Gremyr, Bjarne Bergquist, Mattias Elg In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M. (2020) Quality Management: An Introduction, Studentlitteratur, Lund (more…)

RESER / COVAL 2020 – International Workshop

International Workshop on Servitization, Smart Services and Industry 4.0 Date Wednesday 20th January 2021. 12.00-14.00 (c.t.) Agenda: 12.00 Welcome: Chair: Estíbaliz Hernández, Mondragón University, Spain Luis Rubalcaba, University of Alcala Angel Asensio, Madrid Chamber of Commerce, president 12.15. Speakers: Andreas Schroeder , Aaston University, UK: Servitization for Advanced Services? Takeshi Takenaka, National Institute of Industrial...

RESER-COVAL conference: Move to 100% virtual/on-line

Message from the organiser of the 30th RESER-COVAL conference Dear colleagues, The final decisions concerning the RESER congress & Co-VAL conference have been taken by the RESER and COVAL boards and by us, as organizing committee. (more…)

Call for Papers RESER Conference 2020

30th RESER International Congress »Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference:»Value Co-creation, Innovation and Digital Transformation in Public Services« International workshop On Servitization, Smart Services and Industry 4.0 Summer School on »Service Innovation« (more…)

Forthcoming RESER Conference: 2020, Alcalá de Henares (Madrid, Spain)

Conference Theme: »Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services International workshop on Servitization, Smart Services and Industry 4.0 Summer School on Service Innovation Host: Organised by Fundación General de la Universidad de Alcalá Departamento de Formación y Congresos Call for...

RESER Conference: 2020, Alcalá de Henares (Madrid, Spain)

Conference Theme:»Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services International workshop on Servitization, Smart Services and Industry 4.0 Summer School on Service Innovation Host: Organised by Fundación General de la Universidad de AlcaláDepartamento de Formación y Congresos Call for papers Conference website: www.covalreser2020.com Dates of...