2023 annual RESER Conference

Digital Transformation and the Service Economy: Exploring the Societal Impact

Abstract submission deadline: 31/08/2023

Place : Sierre – Switzerland

- About Us

The European Association for REsearch on SERvices (RESER) is committed to fostering, undertaking and disseminating high quality, multi-disciplinary scholarly research on a wide variety of service topics that will also inform public policy and practice.

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- Our Strategy

- Frequently asked questions

You can join any team on our directory
There is indeed a RESER Group on Linkedin : https://www.linkedin.com/groups/4156148/
See all info on RESER Founders' PhD Award page
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- Latest Reser news

New dead line for abstracts 2023 RESER conference

It is still possible until 1 October 2023 to submit a draft paper for the next RESER conference, which will take place in Sierre (Switzerland) from 7 to 9 December 2023. Please use the form provided in the call for papers!


RESER Council Activity Report 2021-2022

1. General Information on the RESER Council work Council meetings, communication with members and website Since the last conference in Heilbron (Germany), the Council had frequent meetings to discuss and to decide about the ongoing affairs. The traditional face-to-face meeting wasn’t  held on March  like usual in Brussels because of the pandemia. So, the meetings […]

Reser Elgar encyclopedia of services

Reser/Elgar encyclopedia, a work in progress

This Reser project was proposed a year ago by Professor Faïz Gallouj.  It will be presented at Reser Paris conference, december 8th, 2022 Divided into five thematic parts, the Encyclopedia thoroughly examines services from a variety of disciplinary perspectives. It provides a pedagogical state-of-the-art review of 283 topics falling within the scope of the major […]


neckar theaterschiff marrahaus 2016 rs 8705

RESER Conference 2021 in Heilbronn, Germany

Title: “The disruptive Role of Data, AI and Ecosystems in Services Next Gen” Date: 14th – 15th October 2021 Location: Bildungscampus Heilbronn, Germany

Founders’ PhD Award winners of the RESER Conference in Alcalá

The RESER Founders’ Award First Prize of 400 EUR for the best paper by a young researcher has been awarded twice to: Renato Calhau Codá (University of Brasilia) for his paper: »Interactive value formation: exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)« Saeed Mousa (PhD student […]