2021 annual RESER Conference

The disruptive Role of Data, AI and Ecosystems in Services Next Gen

Abstract submission deadline: 07.06.2021

Place : Heilbronn

DETAILS

- About Us

The European Association for REsearch on SERvices (RESER) is committed to fostering, undertaking and disseminating high quality, multi-disciplinary scholarly research on a wide variety of service topics that will also inform public policy and practice.

  • University researcher
  • PHd Students
  • Universities
  • Economists Laureates
  • NGO
  • Private Companies
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- Expertises

Innovation in services and services in innovation

Innovation and new cognitive and digital technologies.

Practice based approach to service innovation

Competitiveness

Innovation policy and innovation in services in transition economies

Innovation Ecosystem and open collaborative process

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Join the team and become a Reser member !
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- Our Strategy

01

Reser identity

is not only a brand

it is also an internal knowledge of our research activities which brings to each member new relationships in the network and even out the network.

02

Reser members are coaching carefully

young researchers

who are applying for a PHD on a variety of service topics. Summer school, exchanges, awards are proposed each year.

03

Reser members are applying to

European contracts

but also to regional ones.  A high quality level relationship between the members is a key success factor.

- Frequently asked questions

You can join any team on our directory
Always.
Fraunhofer Bildungscampus Heilbronn

- Latest Reser news

capture d’écran 2021 11 01 à 17.40.53

French Concertation Committee on business statistics

Posted: November 1, 2021

After a long 2 years break, the finance French ministry has decided to reactivate the on service Concertation Committee on business statistics (Comité de concertation sur les statistiques de l’économie des services). This committee allows to service business firms, researchers and economic and finance administration to share data about results, forecasts, and analyses in the […]

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RESER Conference 2021 in Heilbronn, Germany

Posted: April 12, 2021

Title: “The disruptive Role of Data, AI and Ecosystems in Services Next Gen” Date: 14th – 15th October 2021 Location: Bildungscampus Heilbronn, Germany

Founders’ PhD Award winners of the RESER Conference in Alcalá

Posted: January 29, 2021

The RESER Founders’ Award First Prize of 400 EUR for the best paper by a young researcher has been awarded twice to: Renato Calhau Codá (University of Brasilia) for his paper: »Interactive value formation: exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)« Saeed Mousa (PhD student […]

RESER Council Activity Report 2020

Posted: January 28, 2021

Composition of the Council

New Book on »Quality Management«

Posted: December 19, 2020

By: Ida Gremyr, Bjarne Bergquist, Mattias Elg In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M. (2020) Quality Management: An Introduction, Studentlitteratur, Lund

- Latest Reser publications

Promoting Co-evolutionary Adaptations for Sustainable Tourism: The “Alpine Convention”

Posted: August 20, 2021

Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach

Posted: August 20, 2021

Abstract : The purpose of this paper is to study the challenge of the evaluation in the context of the services in the sector of environment and energy. Because of the specific nature of service innovation the traditional evaluation methods and measures are not able to capture neither the diversity of the innovations nor the […]

Bridging service experiences and service innovation: a new model for understanding the future of services.

Posted: August 20, 2021

KIBS Regional Specialisation patters: a comparison between three European regions

Posted: April 28, 2021

RESER 2017 Conference Proceedings

Germany – a growing power on the global services markets

Posted: April 28, 2021

Proceedings on CD of the 22nd RESER International Conference, 20 – 22 September 2012 Bucharest

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