2022 annual RESER Conference

The urban services challenge: towards a more inclusive society, A European path for service research

Abstract submission deadline: 31/05/2022

Place : Paris

- About Us

The European Association for REsearch on SERvices (RESER) is committed to fostering, undertaking and disseminating high quality, multi-disciplinary scholarly research on a wide variety of service topics that will also inform public policy and practice.

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- Our Strategy

- Frequently asked questions

You can join any team on our directory
There is indeed a RESER Group on Linkedin : https://www.linkedin.com/groups/4156148/
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See all info on RESER Founders' PhD Award page
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- Latest Reser news

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Waiting for extended abstracts

 Categories: NewsFull paper submission is not compulsory for the conference…

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Call for Chapters “HANDBOOK “

 Categories: News Research Teams: RoskildeCall for Chapters “HANDBOOK ON ARTIFICIAL INTELLIGENCE…

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Early bird registration is available until september 15th !

 As for many of us, the return to university is underway, we have decided to postpone the early bird registration fees until September 15th. Don’t wait too long! 

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11th Conference of the Latin American and Caribbean Network of Researchers and Policy Makers on Services (REDLAS)

On November 16-17, 2022 in Lima, Peru.   ECLAC and other partners will organize the 11th Conference of the Latin American and Caribbean Network of Researchers and Policy Makers on Services (REDLAS) The theme of the conference is “Creative and Modern Services for Trade and Sustainable Development”. This conference will be organized in conjunction with […]

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RESER 2022 notification acceptance

Appliers to the RESER 2022 conference in Paris have received the notification acceptance of their paper(s). You are able to read the reviewer’s comments and begin to write your communication, to prepare your PPT or your poster !!!  Do not forget 1. Paper submission deadline: 13 November 2022 2. It’s time to register for the […]

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- Latest Reser publications

Management des services

 Research Teams: CLERSE Members: Paché Gilles Expertises: Service innovations, Service internationalisation and global value chains, Social Innovation, Competitiveness, Education, Innovation, Innovation Ecosystem and open collaborative process., Public service innovation, Quality management Publication types: Books, PublicationAlors que l’activité manufacturière a été, de longue date, au cœur des analyses consacrées à la création de valeur, le management des services ouvre […]

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 La souffrance au travail dans les processus de servuction

 Research Teams: CERES Members: Monnoyer-Longé Marie-Christine Expertises: Innovation in services and services in innovation Publication types: Chapters in collective books, Publication2021, MC Monnoyer, « La souffrance au travail dans les processus de servuction in « Les non dits de la maladie et de la souffrance » MC Monnoyer et Vera Walburg,   For the past 30 years, organizational […]

Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach

Abstract : The purpose of this paper is to study the challenge of the evaluation in the context of the services in the sector of environment and energy. Because of the specific nature of service innovation the traditional evaluation methods and measures are not able to capture neither the diversity of the innovations nor the […]

KIBS Regional Specialisation patters: a comparison between three European regions

RESER 2017 Conference Proceedings

Germany – a growing power on the global services markets

Proceedings on CD of the 22nd RESER International Conference, 20 – 22 September 2012 Bucharest