Camal Gallouj is Professor of Management Sciences at the University of Paris 13 Sorbonne City. He is member of RESER and of several other academic associations including French Marketing Association (AFM) and French HRM association (AGRH). He is also at the board of the RNI (Research Network on Innovation). Camal Gallouj’s field of interests include inno-vation in services, HRM in services, management of services. More recently he has been in-volved in research projects dealing with emerging markets and has published on retailing and tourism in Morocco and North Africa. Camal Gallouj is at the editorial board of 7 journals and associate editor of the European Review of Service Economics and Management. He is the au-thor of more than 50 articles in academic journals and has published or edited 15 books to date. He is also qualified as an academic expert within the French national council for retailing ac-counts.
Projects
- Reser Elgar Encyclopedia (2021 - 2021)
Publications :
- Gallouj C., Paché G., Peralta A., . (2020) «Managing co-design in public services: literature review for the Spanish case. Management des services: Convergences, contrastes et controverses. In Gallouj, C., Paché, G. (eds.). Travail et gouvernance. Marseille,» Presses universitaires de Provence. ISBN: 979-10-320-0268-1..
- Gallouj C., Paché G., Stephen L. Vargo (introduction) (2020) «Management des services, convergences, contrastes et controverses» Alors que l'activité manufacturière a été, de longue date, au cœur des analyses consacrées à la création de valeur, le management des services ouvre désormais des espaces de réflexion d'une grande richesse. En se plaçant à de multiples niveaux d'analyse, qu'il s'agisse d'étudier les services aux consommateurs ou les services aux entreprises, il témoigne de profondes mutations au sein de ce que l'on appelle désormais le processus de servuction. le rôle du personnel en contact, mais aussi les modes de participation du client à la production du service, sont l'objet de toutes les attentions dans une économie mondialisée et de plus en plus digitalisée.. Presses universitaires de Provence. Nb pages: 353. ISBN: 979-10-320-0268-1.