Reser General Assembly was held on 6 February 2026 in accordance with our association's new statutes. After verifying that a quorum was present, Lars Fuglsang, Head of Research Group Innovation in Service and Experience President Lars Fuglsang presented the association's activity report and encouraged all RESER members to participate...
Dear Reser Member On February 6th at 2 p.m., you are invited to the Reser general assembly. Do not forget, you have received an email and a link It will be the occasion to participate in a round table with Faridah Djellal (Lille University, France ), Marcia Rossi (COPEAD/UFRJ, Brasil), and Nanno...
At the 36th RESER International Conference, a new awards is granted: · Peter Daniels Award on Original Ideas: recognizes outstanding academic work that demonstrates exceptional originality, creativity, and innovative thinking. The award honors Peter Daniels, a pioneering scholar in the field of services and economic geography. He taught for 33 years at the...
It is always a pleasure to wish all members of a community a wonderful year, full of discoveries, encounters, and, of course, successes. In 2026, our annual conference, which usually focuses on its European origins, will cross the Atlantic for the first time. Let us welcome this new development and thank...
Faridah and Marcia receiving their award In their analysis of phygital technologies, del Vecchio et al. (2023) analysed the impact of these technologies on a wide variety of sectors (Tourism, fashion, healthcare, gaming, education...). At the same time, Bryson (2023) highlighted the emergence of new forms of demand for digital services...
Our president has just been made a Knight of the Order of Dannebrog for his significant efforts in research on organisations, innovation, and development. This order is named after the Danish flag. The Grand Master of the Order is the monarch of Denmark, currently Frederik X.
A tribute to Kirsi Maria HYYTINEN Our colleague, organiser of the 2024 Reser annual conference, has just received a remarkable distinction, the Order of the Lion of Finland, for her professional commitment. Kirsi is a member of the Finnish VTT laboratory, specialising in service innovation. She is a member of the RESER...
For the first time, the RESER council decided to award a prize for the best short paper presented at its annual conference. Many speakers applied for this award. A jury of five RESER members decided to award the prize to MARCIA C. ROSSI, FARIDAH DJELLAL (University of Lille France) for...
The central theme of the RESER 2025 Conference in Tor Vergata University (Roma, Italy ) was “Rethinking Services for Society 5.0: Opportunities and Challenges”. People and organizations live in an increasingly disruptive world characterized by growing uncertainty, unpredictability, and complexity across technological, economic, social, environmental, and educational domains. In this vein,...
To help young researchers who demonstrate high research skills and strong interests in service-related issues, RESER has created the Reser Founder" 's award in 2012 .The award is on an annual basis and grants a maximum of two young researchers with a cash prize of 500 and 300 euros,...
