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Title: "The disruptive Role of Data, AI and Ecosystems in Services Next Gen" Date: 14th - 15th October 2021 Location: Bildungscampus Heilbronn, Germany (more…)
The RESER Founders’ Award First Prize of 400 EUR for the best paper by a young researcher has been awarded twice to: Renato Calhau Codá (University of Brasilia) for his paper: »Interactive value formation: exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)« Saeed Mousa (PhD...
Composition of the Council (more…)
By: Ida Gremyr, Bjarne Bergquist, Mattias Elg In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M. (2020) Quality Management: An Introduction, Studentlitteratur, Lund (more…)
In December 2020, a new textbook on Service Management: Theory and Practice was published by Palgrave Macmillan. This is authored by four academics based in Europe and all have presented many times at RESER conferences. By: John R. Bryson, Jon Sundbo, Lars Fuglsang and Peter Daniels. (more…)
International Workshop on Servitization, Smart Services and Industry 4.0 Date Wednesday 20th January 2021. 12.00-14.00 (c.t.) Agenda: 12.00 Welcome: Chair: Estíbaliz Hernández, Mondragón University, Spain Luis Rubalcaba, University of Alcala Angel Asensio, Madrid Chamber of Commerce, president 12.15. Speakers: Andreas Schroeder , Aaston University, UK: Servitization for Advanced Services? Takeshi Takenaka, National Institute of Industrial Services...
Message from the organiser of the 30th RESER-COVAL conference Dear colleagues, The final decisions concerning the RESER congress & Co-VAL conference have been taken by the RESER and COVAL boards and by us, as organizing committee. (more…)
30th RESER International Congress »Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference:»Value Co-creation, Innovation and Digital Transformation in Public Services« International workshop On Servitization, Smart Services and Industry 4.0 Summer School on »Service Innovation« (more…)
Conference Theme: »Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services International workshop on Servitization, Smart Services and Industry 4.0 Summer School on Service Innovation Host: Organised by Fundación General de la Universidad de Alcalá Departamento de Formación y Congresos Call for...
Conference Theme:»Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services International workshop on Servitization, Smart Services and Industry 4.0 Summer School on Service Innovation Host: Organised by Fundación General de la Universidad de AlcaláDepartamento de Formación y Congresos Call...
