Two routes of service modularization: advancing standardization and customization
- Authors: Gremyr I., Valtakoski, A., and Witell, L.
- Published: 2019
- Publisher: Journal of Services Marketing
- Nb pages: 01/01
Experience and innovation in services: from human encounters to social building
- Authors: Rubalcaba L.
- Published: 2018
- In Ada Scupola and Lars Fuglsang (eds), Integrated Crossroads of Service, Innovation and Experience Research-Emerging and Established Trends
- Publisher: Routledge
In Ada Scupola and Lars Fuglsang (eds), Integrated Crossroads of Service, Innovation and Experience Research-Emerging and Established Trends
Bridging service experiences and service innovation: a new model for understanding the future of services
- Authors: Rubalcaba L.
- Published: 2018
- Publisher: European Review of Service Economics and Management
A Research Agenda for Service Innovation
- Authors: Djellal F., Gallouj F.
- Published: 2018
- Publisher: Edward Elgar Publishers
Towards a servitization of innovation networks: a mapping
- Authors: Desmarchelier B., Djellal F., Gallouj F.
- Publisher: Public Management Review
- doi: https://doi.org/10.1080/14719037.2019.1637012
Mapping social innovation networks: Knowledge intensive social services as systems builders
- Authors: Desmarchelier B., Djellal F., Gallouj F.
- Published: 2020
- Publisher: Technological forecasting and social change
L’apport des technologies de l’information et de la communication pour la commercialisation internationale des services
- Authors: monnoyer M.C. l.
- Published: 2016
- in Leo et Philippe, Internationalisation des services, Enjeux culturels et technologiques de la relation de service à l’international"
- Publisher: L’Harmattan
in Leo et Philippe, Internationalisation des services, Enjeux culturels et technologiques de la relation de service à l’international"
Systèmes d’information et relations client-fournisseurs
- Authors: Bertrand D., monnoyer M.C. l., B. Aldebert, AM Seck
- Published: 2016
- Publisher: Editions Lavoisier
Les PME à l’ère de la mondialisation, Démystifier la délocalisation et la multilocalisation
- Authors: Boutary M., monnoyer M.C. l., J. St-Pierre
- Published: 2016
- Publisher: Presses de l’université du Québec
- ISBN: 978-2-7605-4574-8
- Read online: http://example.com
- Download: pdf: Reser General Assembly 2016 - Napoli