Gremyr Ida

 Ida Gremyr


Reser Council Member

Chalmers University of Technology

Ida Gremyr received a PhD from Chalmers University of Technology in 2005. In 2011, Gremyr was appointed Associate Professor in Technology Management at the Department of Technology Management and Economics, Chalmers University of Technology. In 2015, she was appointed Professor in Quality Management at the same department. Ida Gremyr is also a Guest Professor at Meiji University, Tokyo and at Linköping University, Sweden. As part of her position at the Division of Service Management and Logistics, Gremyr teaches and supervises theses in the master’s program “Quality and Operations Management”. Her research takes stance from the area of Quality Management and broadens the scope of this towards Operations- and Service Management in particular. The research can be described in three main areas: Organizing Quality Management, Service Management, and Quality Management Practices and Techniques. Research: Service innovations in manufacturing industries Service Quality Organizing Quality Management, focusing Quality Management professionals and organization of their work Quality Management practices and techniques


Publications :

  • Gremyr I., Witell, L., Löfberg, N., Edvardsson, B., and Fundin, A (2014) «Understanding New Service Development and Service Innovation through Innovation Modes» Journal of Business and Industrial Marketing.
  • Gremyr I., Valtakoski, A., and Witell, L. (2019) «Two routes of service modularization: advancing standardization and customization» Journal of Services Marketing. Nb pages: 01/01.
    • Birch-Jensen, A., Gremyr, I., & Halldórsson, Á. (2020). Digitally connected services: Improvements through customer-initiated feedback. Forthcoming in European Management Journal
    • Gremyr, I., Elg, M., Smith, F., & Gustavsson, S. (2018). Exploring the phase for highest impact on radicality: a cross-sectional study of patient involvement in quality improvement in Swedish healthcare. BMJ open, 8(11)
  • Fundin, A., Bergqvist, B., Eriksson, H., and Gremyr, I. (2018) Challenges and propositions for research in quality management. International Journal of Production Economics, 199 (May), 125–137
  • Lenning, J., and Gremyr, I. (2017). Making internal audits business-relevant. Total quality management and business excellence. 28 (9-10), 1106-1121
  • Gustavsson, S., Gremyr, I, Sarenmalm, E. K. (2016). Designing quality of care – contributions from parents: Parents’ experiences of care processes in paediatric care and their contribution to improvements of the care process in collaboration with healthcare professionals. Journal of Clinical Nursing. 25 (5-6), 742-751
  • Siva, V., Gremyr, I., Bergqvist, B., Garvare, R., Zobel, T. and Isaksson, R. (2016) The support of Quality Management to sustainable development: A literature review. Journal of Cleaner Production, 138 (2), 148-157
  • Eriksson, H., Gremyr, I., Bergqvist, B., Garvare, R., Fundin, A., Wiklund, H., Wester, M., and Sörqvist, L. (2016) Exploring Quality Challenges and the Validity of Excellence Models. International Journal of Operations & Production Management, 36 (10), 1201-1221
  • Hellström, A., Lifvergren, S., Gustavsson, S., and Gremyr, I. (2015) Adopting a Management Innovation in a Professional Organization – The Case of Improvement Knowledge in Healthcare. Business Process Management Journal, 21 (5), 1186-1203.
  • Gremyr, I. Siva, V., Raharjo, H. and Goh, TN. (2014) Adapting the Robust Design Methodology to support sustainable product development. Journal of Cleaner Production, 79, 231-238
  • Gremyr, I., Witell, L., Löfberg, N., Edvardsson, B., and Fundin, A (2014) Understanding New Service Development and Service Innovation through Innovation Modes. Journal of Business and Industrial Marketing, 29 (2), 123-131
  • Gremyr, I. and Raharjo, H. (2013) Quality Function Deployment in Healthcare: A literature review and case study. International Journal of Health Care Quality Assurance, 6(2), 135-146
  • Elg, M., Gremyr, I., Hellström, A., and Witell, L. (2011) The role of quality managers in contemporary organizations. Total Quality Management & Business Excellence Journal, 22(8), 795-806
  • Lifvergren, S., Gremyr, I., Chakhunashvili, A., Hellström, A. and Bergman, B. (2010), Lessons from Sweden’s first large-scale implementation of Six Sigma in healthcare. Operations Management Research, 3(3).117–128
  • Gremyr, I., Löfberg, N and Witell, L. (2010) Service Innovations in Manufacturing Firms. Managing Service Quality, 20(2), 161-175
  • Arvidsson, M. and Gremyr, I. (2008) Principles of Robust Design Methodology. Quality and Reliability Engineering International, 24(1), 23-35