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On 9 December 2023, the RESER General Meeting held at the Sierre Congress (Switzerland) adopted the creation of the "second circle". It brings together RESER members who wish to work with the Board to contribute specific skills that are useful to the association. A reduced registration fee for the annual...
It is still possible until 1 October 2023 to submit a draft paper for the next RESER conference, which will take place in Sierre (Switzerland) from 7 to 9 December 2023. Please use the form provided in the call for papers!
The following annotation is appeared in the June 2023 issue of the Journal of Economic Literature (Volume 61, no. 2) and in the American Economic Association's electronic publications: e-JEL, JEL on CD, and EconLit. GALLOUJ, FAÏZ; GALLOUJ, CAMAL; MONNOYER, MARIE-CHRISTINE AND RUBALCABA, LUIS, EDS. Elgar Encyclopedia of Services. Elgar Encyclopedias in...
1. General Information on the RESER Council work Council meetings, communication with members and website Since the last conference in Heilbron (Germany), the Council had frequent meetings to discuss and to decide about the ongoing affairs. The traditional face-to-face meeting wasn't held on March like usual in Brussels because of the pandemia....
This Reser project was proposed a year ago by Professor Faïz Gallouj. It will be presented at Reser Paris conference, december 8th, 2022 Divided into five thematic parts, the Encyclopedia thoroughly examines services from a variety of disciplinary perspectives. It provides a pedagogical state-of-the-art review of 283 topics falling within the...
Title: "The disruptive Role of Data, AI and Ecosystems in Services Next Gen" Date: 14th - 15th October 2021 Location: Bildungscampus Heilbronn, Germany (more…)
The RESER Founders’ Award First Prize of 400 EUR for the best paper by a young researcher has been awarded twice to: Renato Calhau Codá (University of Brasilia) for his paper: »Interactive value formation: exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)« Saeed Mousa (PhD...
Composition of the Council (more…)
By: Ida Gremyr, Bjarne Bergquist, Mattias Elg In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M. (2020) Quality Management: An Introduction, Studentlitteratur, Lund (more…)
In December 2020, a new textbook on Service Management: Theory and Practice was published by Palgrave Macmillan. This is authored by four academics based in Europe and all have presented many times at RESER conferences. By: John R. Bryson, Jon Sundbo, Lars Fuglsang and Peter Daniels. (more…)
