Founders’ PhD Award winners of the RESER Conference in Alcalá
The RESER Founders’ Award First Prize of 400 EUR for the best paper by a young researcher has been awarded twice to: Renato Calhau Codá (University of Brasilia) for his paper: »Interactive value formation: exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)« Saeed Mousa (PhD...
New Book on »Quality Management«
By: Ida Gremyr, Bjarne Bergquist, Mattias Elg
In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M. (2020) Quality Management: An Introduction, Studentlitteratur, Lund (more…)New Textbook on “Service Management: Theory and Practice”
In December 2020, a new textbook on Service Management: Theory and Practice was published by Palgrave Macmillan. This is authored by four academics based in Europe and all have presented many times at RESER conferences. By: John R. Bryson, Jon Sundbo, Lars Fuglsang and Peter Daniels. (more…)
RESER / COVAL 2020 – International Workshop
International Workshop on Servitization, Smart Services and Industry 4.0
Date
Wednesday 20th January 2021. 12.00-14.00 (c.t.)Agenda:
12.00 Welcome: Chair: Estíbaliz Hernández, Mondragón University, Spain Luis Rubalcaba, University of Alcala Angel Asensio, Madrid Chamber of Commerce, president 12.15. Speakers: Andreas Schroeder , Aaston University, UK: Servitization for Advanced Services? Takeshi Takenaka, National Institute of Industrial Services...RESER-COVAL conference: Move to 100% virtual/on-line
Message from the organiser of the 30th RESER-COVAL conference
Dear colleagues, The final decisions concerning the RESER congress & Co-VAL conference have been taken by the RESER and COVAL boards and by us, as organizing committee. (more…)Call for Papers RESER Conference 2020
30th RESER International Congress
»Co-creation and Innovation in the New Service Economy«
Including: Joint RESER-COVAL Final Conference:»Value Co-creation, Innovation and Digital Transformation in Public Services« International workshop On Servitization, Smart Services and Industry 4.0 Summer School on »Service Innovation« (more…)RESER 2019 conference: Proceedings available
The proceedings of the papers presented at the 29th RESER conference »Services and the future of the workforce« in Ceuta is available as (more…)
FEMIB 2020 conference in Prague, May 5. – 6.
The 2nd international conference on finance, economics, management an IT business will be held in conjunction with ICEIS 2020 and ICT4AWE 2020. Visit the conference website www.femib.scitevents.org for all details.