RESER / COVAL 2020 – International Workshop

International Workshop on Servitization, Smart Services and Industry 4.0


Wednesday 20th January 2021. 12.00-14.00 (c.t.)


12.00 Welcome:

Chair: Estíbaliz Hernández, Mondragón University, Spain

  • Luis Rubalcaba, University of Alcala
  • Angel Asensio, Madrid Chamber of Commerce, president

12.15. Speakers:

  • Andreas Schroeder , Aaston University, UK: Servitization for Advanced Services?
  • Takeshi Takenaka, National Institute of Industrial Services and Technology, Japan: Servitization and industry 4.0 from the Japanese experience
  • Marja Toivonen, Aalto University, Finland: User-driven innovation and human-Centered Digitalization
  • Walter Ganz , Fraunhofer IAO, Germany: Services Industry 4.0 and smart services

13.30 Debate
14.00 Close

Registration here:

  Until December 10th After December 10th
General free 30 €
Students free 10 €