Latest Reser news
Find here all RESER actuality, reports and announcements
January 2021
Founders’ PhD Award winners of the RESER Conference in Alcalá
The RESER Founders’ Award First Prize of 400 EUR for the best paper by a young researcher has been awarded twice to: Renato Calhau Codá (University...
RESER Council Activity Report 2020
Composition of the Council (more…)
December 2020
New Book on »Quality Management«
By: Ida Gremyr, Bjarne Bergquist, Mattias Elg In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M....
New Textbook on “Service Management: Theory and Practice”
In December 2020, a new textbook on Service Management: Theory and Practice was published by Palgrave Macmillan. This is authored by four academics based in...
RESER / COVAL 2020 – International Workshop
International Workshop on Servitization, Smart Services and Industry 4.0 Date Wednesday 20th January 2021. 12.00-14.00 (c.t.) Agenda: 12.00 Welcome: Chair: Estíbaliz Hernández, Mondragón University, Spain Luis Rubalcaba, University of Alcala ...
October 2020
RESER-COVAL conference: Move to 100% virtual/on-line
Message from the organiser of the 30th RESER-COVAL conference Dear colleagues, The final decisions concerning the RESER congress & Co-VAL conference have been taken by the RESER...
February 2020
Call for Papers RESER Conference 2020
30th RESER International Congress »Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference:»Value Co-creation, Innovation and Digital Transformation in Public Services« International workshop On Servitization,...
RESER Conference: 2020, Alcalá de Henares (Madrid, Spain)
Conference Theme:»Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services International workshop on Servitization,...