Latest Reser news
Find here all RESER actuality, reports and announcements
December 2020
New Book on »Quality Management«
By: Ida Gremyr, Bjarne Bergquist, Mattias Elg In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M....
New Textbook on “Service Management: Theory and Practice”
In December 2020, a new textbook on Service Management: Theory and Practice was published by Palgrave Macmillan. This is authored by four academics based in...
RESER / COVAL 2020 – International Workshop
International Workshop on Servitization, Smart Services and Industry 4.0 Date Wednesday 20th January 2021. 12.00-14.00 (c.t.) Agenda: 12.00 Welcome: Chair: Estíbaliz Hernández, Mondragón University, Spain Luis Rubalcaba, University of Alcala ...
October 2020
RESER-COVAL conference: Move to 100% virtual/on-line
Message from the organiser of the 30th RESER-COVAL conference Dear colleagues, The final decisions concerning the RESER congress & Co-VAL conference have been taken by the RESER...
February 2020
Call for Papers RESER Conference 2020
30th RESER International Congress »Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference:»Value Co-creation, Innovation and Digital Transformation in Public Services« International workshop On Servitization,...
RESER Conference: 2020, Alcalá de Henares (Madrid, Spain)
Conference Theme:»Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services International workshop on Servitization,...
Forthcoming RESER Conference: 2020, Alcalá de Henares (Madrid, Spain)
Conference Theme: »Co-creation and Innovation in the New Service Economy« Including: Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services International workshop on...
RESER 2019 conference: Proceedings available
The proceedings of the papers presented at the 29th RESER conference »Services and the future of the workforce« in Ceuta is available as