2025 annual RESER Conference

29th to 31st October 2025

Place : ROME

- About Us

The European Association for REsearch on SERvices (RESER) is committed to fostering, undertaking and disseminating high quality, multi-disciplinary scholarly research on a wide variety of service topics that will also inform public policy and practice.

  • University researcher
  • PHd Students
  • Universities
  • Economists Laureates
  • NGO
  • Private Companies
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Join the team and become a Reser member !
 Check out all options here.

- Our Strategy

- Frequently asked questions

You can join any team on our directory
There is indeed a RESER Group on Linkedin : https://www.linkedin.com/groups/4156148/
Always.
See all info on RESER Founders' PhD Award page
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- Latest Reser news

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Be carefull to the early bird RESER conference registration!

Our annual convention is just around the corner! All researchers who have proposed a communication project now have the answer from the selection committee! It’s now time to register, as early bird conference registration closes on September 12 … Just visit https://reser2025.confnow.eu We look forward to seeing you in Rome on October 30.

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Apply for a position as PhD Candidate for Hospital Infrastructure Planning and Design

Apply for a position as PhD Candidate for Hospital Infrastructure Planning and Design (Hospital Design) within the new joint PhD programme promoted by Politecnico di Milano and Humanitas University “PhD in Personalized caRe and Innovation in Medicine and Engineering (PRIME)”. The deadline is 18th July 2025.   The PhD programme and how to apply can […]

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2025 Reser conference, in Rome (Italy ) short paper submission deadline postpone : 31th July 2025

You have some more days to answer  the 2025 Reser conference, call for papers Rethinking Services for Society 5.0: Opportunities and Challenges 29th to 31st October 2025 The short paper submission deadline is postponed on July 31st 2025  Be careful to answer and send your short paper on https://reser2025.confnow.eu  

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RESER conference in Roma, Some details about the doctoral colloquium

On Wednesday, 29th of October, the doctoral colloquium of the 35th annual conference will welcome Phd students or young doctors for a quite interesting day.  You can find the latest details about the organisation  on  https://www.canva.com/design/DAGmrTJSGlk/oJAUOFd7TSPbS9ctZtt0SQ/view?utm_content=DAGmrTJSGlk&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=hee74ead535      

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RESER 2024 Book of abstracts has been published !

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- Latest Reser publications

2022, Doping in Professional Cycling: The Underestimated Organizational Dimensions

The cycling champion Lance Armstrong was at the heart of a doping system that gave
rise to one of the most important scandals the sports world has ever known. Numerous studies
have been devoted to the topic, adopting a medical, ethical, legal or psychological point of view.
However, no research has addressed the organizational dimensions of an extremely sophisticated
doping system that allowed Lance Armstrong to win seven successive Tours de France. The
objective of this paper is to propose a reflection on these underestimated organizational
dimensions, in particular as regards the management of the supply of doping products during the
different stages (“étapes”) of the Tours de France. Beyond the specific case of doping in
professional cycling, lessons can be drawn on the understanding of the logistical mechanisms
related to the traffic of illicit substances.

(2025) The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations,

(2025). Aligning quality management and sustainability: a cross-industry analysis of case studies for achieving UNSDGs.

2025 Identification and Categorization of the Distinct Purposes Underpinning the Use of Digital Health Care Self-Monitoring: Qualitative Study of Stakeholders in the Health Care Ecosystem. .

2025, Mapping the photovoltaic energy community of Brazil. Inputs to encourage value co-creation and prevent value co-destruction