How and why new technologies promote or create transformational changes in the market and business contributing to value cocreation and improvements in individual and collective well-being. Research on specific technologies includes: Artificial Intelligence and Health, Blockchain & digital payments, Blockchain & Agrifood, Social and service Robots in service interactions.
Role of cognitive technologies in promoting the transformative power of service innovation.
Researchers
- Marianne Abramovici, Assistant professor - IRG
- Tiziana Russo Spena, Associate professor - Università degli Studi di Napoli Federico II
- Bianca Weber-Lewerenz - RWTH Aachen University
Publications :
- Leväsluoto J., Martikainen, J, Pihlajamäki, J.,Kohl, J., Sigfrids, A () «(2021). Digitalization as an Engine for Change? Building a Vision Pathway towards a Sustainable Health Care System by Using the MLP and Health Economic Decision Modelling.» Sustainability.
- Fuglsang L., Scupola A., Sundbo J., Herten A () «Artificial intelligence in services: State of the art and future directions. In A. Scupola, J. Sundbo, L. Fuglsang, & A. Henten (Eds.), Handbook of Artificial Intelligence in Services.» This Handbook is intended to explore diverse perspectives on the use and application of artificial intelligence (AI) in the service sector and provide transdisciplinary theoretical and empirical work in this area. The present collection of chapters is, however, the result of personal author invitation combined with a call for chapters through several mailing lists dealing with business administration, IS, AI and marketing subjects. . Edward Elgar Publishing. Nb pages: 374. ISBN: 9781035301966 .
- Fragnière E., Dubosson, M., Meier, S. (2022). () «Early detection of human-related risks Digital Transformation» emerald.com. https://www.emerald.com/insight/content/doi/10.1108/DTS-05-2022-0017/full/html.
- Russo Spena T., Tregua, M., D'Auria, A., Bifulco, F (2020) «A digital business model: An illustrated framework from the cultural heritage business,» Journal of Entrepreneurial Behavior & Research.
- Mergel I., Scupola A. () «Co-Production in Digital Transformation of Public Administration and Public Value Creation: The case of Denmark. » Government Information Quarterly.