Looking back to move forward: the past, present, and future of Service Science : The urban services challenge: towards a more inclusive society, A European path for service research

Conference at a glance

Get all information on how to participate and registrate on conference dedicated website:  https://conference2022.reser.net

Further news and publications on this page !

Paper submission and registration:

Abstract submission and registration is handled through our abstract management tool.

PhD Grants (RESER Founders Award):

  • Application deadline: 31/10/2022
  • Full text submission deadline: 15/11/2022

RESER Events:

  • RESER Council:
  • RESER General Assembly: 10/12/2022

The Conference will be organised and held by La centrif, of the
Université Gustave Eiffel

The conference will take place in La centrif, Université Gustave Eiffel, Champs-sur-Marne, France.


Contact for registration :

Marianne Abramovici

Registration is handled through an external tool.



On December 8th, Thanks to the enthusiastic partnership of GPS (Groupement des Professions de Services, the presentation of the encyclopedia of services produced under the responsibility of Faiz Gallouj and several former presidents of the RESER, will allow for the presentation of some testimonies and nourished debates on various subjects.
On December 9th, at Gustave Eiffel university, the following subject is proposed : “looking back to move forward, the past, present and future of service science.


  • The urban services challenge: towards a more inclusive society
  • A statistical problem
  • From old concepts to new ones and models in service science
  • A European path for service research
  • Looking back: the emergence of a research field

See detailed topics presentation

Detailed Program

Publication soon

GPS/RESER event: Paris down town – 2022 december 8th, 14-19h

Reser Elgar Encyclopedia of service studies: 1st presentation

Introduction:  a French minister (to be confirmed)

 3 ROUNDTABLES : senior researcher, company director, young researcher, moderator

a) What innovations and organisational strategies in services?

b) For a sustainable city: what are the logistics challenges?

c) Which services in the city of tomorrow: for whom? For whom? How? For what?

TRANSITION/ (between roundtables)

1) Have we perceived the evolution of international trade in services?
Professor Jean Philippe (Aix Marseille University)

2) Do we need new forms of work and collaboration?
Professor Arnaud Mias (Paris dauphine University ) (to be confirmed)

CLOSING by Jean Luc Tavernier, General director INSEE (French national statistics institute)

Download the full programme in PDF : soon

Call for papers


Researchers and practitioners are welcome to contribute to the conference.

Review Conditions:

Scientific contributions will be double blind reviewed. The reviews are based on abstracts. Abstracts must include meaningful content to:

  • problem/goal,
  • methodology,
  • results
  • Bibliography

The length of an abstract is between 4000 and 6000 characters.

There is no review of the practitioners contributions.

Scientific board

The reviews will be carried out by members of the
RESER community and topic related institutions.

News about the conference

News and papers