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sxwyeeq0ur

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  • AI and Risk Management: The Critical Role of Service Designers
  • sxwyeeq0ur
sxwyeeq0urMarie Christine Monnoyer2024-12-23T18:37:04+00:00

sxwyeeq0ur

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Latest news

2025 Reser conference, in Rome (Italy ) short paper submission deadline postpone : 31th July 2025

June 30, 2025 8:03 pm | By Marie Christine Monnoyer

You have some more days to answer  the 2025 Reser... Read more →

RESER conference in Roma, Some details about the doctoral colloquium

June 5, 2025 7:26 pm | By Marie Christine Monnoyer

On Wednesday, 29th of October, the doctoral colloquium of the... Read more →

RESER 2024 Book of abstracts has been published !

June 3, 2025 7:04 pm | By Marie Christine Monnoyer

Read more →

Green Economy and Service Innovation – Shaping the Future of Business and Society, 1-3 December 2025

May 14, 2025 7:08 pm | By Marie Christine Monnoyer

ICServ 2025   The Society for Serviceology, in collaboration with... Read more →

2025 Reser conference, in Rome (Italy ) short paper submission deadline: 27th June 2025

March 1, 2025 2:59 pm | By reser-admin

Here is the time to cast a glance on the... Read more →

Latest publications

(2025) The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations,

Posted: June 30, 2025

(2025). Aligning quality management and sustainability: a cross-industry analysis of case studies for achieving UNSDGs.

Posted: June 30, 2025

2025 Identification and Categorization of the Distinct Purposes Underpinning the Use of Digital Health Care Self-Monitoring: Qualitative Study of Stakeholders in the Health Care Ecosystem. .

Posted: June 30, 2025

2025, Mapping the photovoltaic energy community of Brazil. Inputs to encourage value co-creation and prevent value co-destruction

Posted: June 3, 2025

CO-CREATING SUSTAINABLE SOLUTIONS FOR FUTURE- PROOF SOCIETIES

Posted: June 3, 2025

RESER 2024, held in Espoo, Finland and hosted by VTT Technical Research Centre of Finland, brought together an international and interdisciplinary community of service researchers, practitioners, and policymakers.The central aim of this year’s conference was to explore how service research can contribute to building sustainable, inclusive, and resilient societies—focusing particularly on the role of digital
transformation, co-creation, and systems thinking in addressing complex societal
challenges.
Under the conference theme “Co-creating Sustainable Solutions for Future-proof
Societies,” participants examined how multi-faceted innovations, both technological
and service-based, can be integrated with new governance models and participatory
practices to shape transformative change. Sessions highlighted the need for systemic
approaches to sustainability transitions, involving collaboration across sectors, dis-
ciplines, and stakeholder groups.
A key area of discussion was the integration of digital technologies such as AI,
digital twins, and data platforms into public services and urban infrastructures.
These tools were not only evaluated for their technological capabilities but also crit-
ically examined through the lenses of ethics, inclusivity, and long-term social value.
The conference also delved into sustainability in practice, showcasing innovations in
energy, food systems, health care, and education that exemplify how services can
support circular economies and more equitable futures.

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