Tossavainen Päivi J.

 Päivi J. Tossavainen

senior lecturer

Laurea University of Applied Sciences

Research fields

project The Finnish Design Academy (2018-2020)

  • Tossavainen, Päivi J. & Kaartti Virpi (2021).  Curriculum as a value proposition to support the transitioning of business and society. Naples Forum on Service (NFoS). Conference Proceedings. Italy 2021.
  • Tossavainen, P.J. & Luojus, Satu (2019).  Incorporating Service Design Into Education Of Future Managers. EURAM 2019, EURAM Conference proceedings, Lisbon, Portugal. European Academy of Management. ISBN 978-2-9602195-1-7
  • Ferruzca, Marco; Tossavainen, Päivi J.  & Kaartti, Virpi (2017).  Educating the future generations of service innovators: Insights from Finland. European Review of Service Economics and Management (ERSEM). 2016; 2(2), pp. 93-113
  • Tossavainen Päivi J. (2016). Co-create with stakeholders: Action research approach in service development. Action Research Journal. DOI: 10.1177/1476750316641995
  • Tossavainen, Päivi J.& Kaartti, Virpi (2015). Don’t the cobbler’s children have shoes? A Service Design Lens And Visualization Tools In Action In Higher Education. International Journal of Innovation, Management and technology (IJIMT ), 6(5-6), pp. 320-325
  • Tossavainen, Päivi J.  (2013). Beyond sporadic actions: How to approach multi-party stakeholder collaboration in service development, Journal of Business Market Management, 6 (4), pp. 171-191.  http://www.jbm-online.net/index.php/jbm/article/view/64