Forthcoming RESER Conference: 2020, Alcalá de Henares (Madrid, Spain)

Conference Theme:
»Co-creation and Innovation in the New Service Economy«


  • Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services
  • International workshop on Servitization, Smart Services and Industry 4.0
  • Summer School on Service Innovation


Organised by Fundación General de la Universidad de Alcalá
Departamento de Formación y Congresos

Call for papers

Conference website:

Dates of the conference:

  • Congress Days: September 24th – 25th 2020
  • International workshop: September 23rd 2020
  • Summer School: June 21st – 23rd 2020

Submission of abstracts extended until: May 30th 2020

Presentation about the conference

You find more detailed information about the COVAL-project, the organizing team and the conference concept in a presentation shown at the RESER 2019 conference.

Important deadlines:

  • Submission of abstracts, extended until: May 30th 2020
  • Notification to authors of acceptance: June 15th 2020 (abstracts submitted before will be notified before)
  • Submission of final texts or extended abstract: July 20th 2020

Conference venue:

Faculty of Economics, Business Administration and Tourism of the University of Alcalá Plaza Victoria, 2, 28802 Alcalá de Henares (Madrid)

Conference fees:

Deadline Regular fees Students fees
Before June 15th € 380,- € 275,-
After June 15th € 450,- € 325,-