Conference theme:
What’s ahead in service research: new perspectives for business and society
Host: Universita’ degli Studi di Napoli FEDERICO II
Call fo papers: RESER 2016 Call for papers
Facts about the conference
- 120 papers presented
- One keynote:
- Prof. Eric ARNOULD (Aalto University Business School)
Conferences :
- Bringing (More) Culture into Service Experience, by Prof. Eric ARNOULD
- Download the conference presentation in PDF : Culture into Service Experience – Eric Arnould
Proceedings:
Download Reser 2016 proceedings in PDF: 2016 Reser Proceedings
