2014, Helsinki (Finland)

Conference theme:
»Innovative services in the 21st century«

Date: 11. – 14. September 2014

Facts about the conference

  • 145 authors presented papers
  • Five keynotes:
    • Opening speech: Executive Vice President Jouko Suokas, VTT
    • Professor Stephen Vargo, University of Hawai’i: Insights on Innovation from an Institutional and Ecosystem Perspective
    • Chairman Norman Rose, European Business Services Round Table; Insights from the EU High Level Group on Business Services
    • Professor Jon Sundbo, Roskilde University: Organisation of innovation in services ‐ user and employee involvement in a strategic perspective
    • Pekka Lindroos, Commercial Counsellor, the Ministry of Employment and the Economy: Does policy serve the service economy?
  • Conference web site


Conference proceedings in PDF : RESER_2014_Proceedings
ISBN 978-951-38-7436-0
Espoo, November 2014

Conferences :

  • “Insights on innovation from an institutional and ecosystem perspective”, by Stephen L. Vargo, Shidler Distinguished Professor, Professor of Marketing, University of Hawai.Présentation in PDF : Pr Vargo presentation

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