Conference theme:
»Innovative services in the 21st century«
Date: 11. – 14. September 2014
Facts about the conference
- 145 authors presented papers
- Five keynotes:
- Opening speech: Executive Vice President Jouko Suokas, VTT
- Professor Stephen Vargo, University of Hawai’i: Insights on Innovation from an Institutional and Ecosystem Perspective
- Chairman Norman Rose, European Business Services Round Table; Insights from the EU High Level Group on Business Services
- Professor Jon Sundbo, Roskilde University: Organisation of innovation in services ‐ user and employee involvement in a strategic perspective
- Pekka Lindroos, Commercial Counsellor, the Ministry of Employment and the Economy: Does policy serve the service economy?
- Conference web site
Proceedings
Conference proceedings in PDF : RESER_2014_Proceedings
ISBN 978-951-38-7436-0
Espoo, November 2014
Conferences :
- “Insights on innovation from an institutional and ecosystem perspective”, by Stephen L. Vargo, Shidler Distinguished Professor, Professor of Marketing, University of Hawai.Présentation in PDF : Pr Vargo presentation
