Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach
- Authors: Gallouj F., Hyytinen K. m., Toivonen-Noro M., Sampsa Ruutur , Mika Nieminen
- Published: 2015
- Abstract : The purpose of this paper is to study the challenge of the evaluation in the context of the services in the sector of environment and energy. Because of the specific nature of service innovation the traditional evaluation methods and measures are not able to capture neither the diversity of the innovations nor the multifaceted dimensions of performance. This paper aims to contribute to the need for a more diverse evaluation approach. We study the use of multi-criteria and system dynamic perspectives in the evaluation of services, and we develop a new type of methodology to evaluate their dynamics and multifaceted performance.
- Read online: https://hal.archives-ouvertes.fr/hal-01111817
Abstract : The purpose of this paper is to study the challenge of the evaluation in the context of the services in the sector of environment and energy. Because of the specific nature of service innovation the traditional evaluation methods and measures are not able to capture neither the diversity...
KIBS Regional Specialisation patters: a comparison between three European regions
- Authors: Leoni L., Rubalcaba L., Lopez U., Martinez Chavez M.
- RESER 2017 Conference Proceedings
- Publisher: Reser
- ISBN: 978-84-697-5412-2
RESER 2017 Conference Proceedings
Germany – a growing power on the global services markets
- Authors: Scheuer M.
- Published: 2012
- Proceedings on CD of the 22nd RESER International Conference, 20 – 22 September 2012 Bucharest
- Publisher: Reser
- ISBN: 978-606-505-565-0
Proceedings on CD of the 22nd RESER International Conference, 20 – 22 September 2012 Bucharest
Innovation, bricolage and legitimacy
- Authors: Fuglsang L.
- in J. D. Rendtorff (red.), Handbook of Business Legitimacy: Responsibility, Ethics and Society (s. 1-13)
- Publisher: Springer
- doi: https://doi.org/10.1007/978-3-319-68845-9_62-1
in J. D. Rendtorff (red.), Handbook of Business Legitimacy: Responsibility, Ethics and Society (s. 1-13)
Innovation activity among nurses: The translation and preliminary validation of the Bricolage Measure – a mixed method study
- Authors: Fuglsang L., Krontoft, A. B., and Kronborg, H
- Published: 2018
- Publisher: Nordic Journal of Nursing Research
The balance between bricolage and innovation: management dilemmas in sustainable public innovation
- Authors: Fuglsang L., Sørensen F.
- Published: 2011
- Publisher: The Service Industries Journal
Bricolage and invisible innovation in public service innovation
- Authors: Fuglsang L.
- Published: 2014
- Publisher: Journal of Innovation Economics
Understanding New Service Development and Service Innovation through Innovation Modes
- Authors: Gremyr I., Witell, L., Löfberg, N., Edvardsson, B., and Fundin, A
- Published: 2014
- Publisher: Journal of Business and Industrial Marketing