2015 Copenhagen conference papers

120 papers were presented during the conference , To have the benefit of the different papers, two opportunities

1.               You can download the abstracts on the right
2.               go to  http://ruconf.ruc.dk/ocs_pics/RESER2015/RESER2015_Proceedings.pdf. 

• The Proceedings follow the sessions of the conference and the programme is
  therefore inserted for your convenience.  As the document is nearly 1500
  pages long, we suggest you use the ‘search’ function in order to find
  the authors and/or titles of interest.  Kindly note that not all authors
  have chosen to include their paper in the Proceedings.

• Langviniene Bagdoniene Enhancing the service value proposition in tradition to transformative service research
  
   

B

• Bagdoniene Langviniene Exploring the features of consuler value co creation in health care
  
   
• Bastos Zille The trade service in latin America 2002-2012
  
   
• Berghall The concept of commitment in explaining micro level Vitality
  
   
• Bernhold Koers Platner Serbin Building documentation for building operation
  
   
• Berry Mulde Olmos The greening of chilian wineries
  
   
• Bourret Nkondjock New approaches to patients services and new uses of ICT
  
   

C

• Castren Scheuer Innovation management in healthcare services
  
   
• Celaya Almaraz Hualde Innovacion servicios y desarollo local
  
   
• Chatmi Elasri Eventail des servioces delocalisables
  
   
• Corona Trevino A labour process approach to derived typologies for service innovation for mexican KIBS
  
   
• Costa costa pinto Ferreiro Bernardo Colaço Santos Lopes Coelho between the center and the margin
  
   
• Cruz Paulino Palva Service innovation dynamics in solid waste sector
  
   

D

• Desmarchelier Djellal Gallouj KIBS and the dynamic of industrial clusters
  
   
• Di meglio Gallego Maroto Savonna Sectoral engines of growth in develoing countries
  
   
• Djellal & Gallouj Service Innovation for Sustainability
  
   
• Dror QFD for design simulation experiments of service processes
  
   

E

• Eloranta online review sute data in service innovation
  
   
• Evers Knippers Networking and cooperation social innovation within demographic change
  
   

F

• Flores Martinsuo Use of equipement lifecycle data in industrial services
  
   
• Forder Exploring customer value in the experience economy service encounter
  
   
• Friedrich Rossner Tombell the impact of service robotics on service work
  
   
• Fuglsang How everyday creativity and bricolage-work...
  
   
• Fuglsang-Sundbo Public sector service innovation
  
   

G

• Gal International Financial center development in central Europe
  
   
• Gal Sass Host country impact of services FDI
  
   
• Gliem Boeger Goegl Hipp Evaluation of design thinking for the creation of service innovations
  
   
• Gliem Boeger Goegl Hipp Evaluation of design thinking for the creation of service innovations in developing countries
  
   
• Gozim Monnoyer le role de l\\\\\\\'animation dans la construction d e projets innovanats ((hopitaux)
  
   

H

• Heikka Saraniemi Ulkuniemi Developing digital self care services
  
   
• Helkkula Dube Holmlund Pylvanainen Hallberg Hellberg App communication on instagram
  
   
• Helkula-Spena-Mele-Improta-Kelleher Service culture and value experiences of everyday service
  
   
• Henten Windekilde Transacyion costs and the sharing economy
  
   
• Hermelin -Rusten Social innovations
  
   
• Hoegh Guldberg Fuglsang Towards a multi level framework of collaborative innovation in tourism
  
   
• Hyytinen Governance for collaborative development
  
   

I

• Iosif Tachiciu The assessment of service innovation in relation to regional development
  
   

J

• Janawade Leo Philippe Loyalty programme and meta services airlines alliances case
  
   

K

• Khan Meiren Which factors influence formalization in new services development processes
  
   
• Kolek Behrens Clarifyng bservice classification concepts
  
   
• Komulainen Karjaluoto Saarijarvi Saraniemi Still Ulkuniemi Unlocking new business potential in the field of digital services
  
   
• Kuula-Niemii-Haapasalo Employee critique as an impluse for bricolage in elderly care services
  
   
• Kuula-Nlemi-Haapasalo Service dominent logic-How to systematize business
  
   

L

• L.Leoni Servitization and productization 2 faces of the same coin
  
   
• Lahtinen AAltonen Jarvinen Teittinen Pirttimaki Frameworks towards a virtuel co creation tool for fuzzy front-end of service development in health
  
   
• Leminen Rajahonka Westerlund Actor roles in the internet of things ecosystems
  
   
• Levaslutto Heikkila Viitanen Tuovinen Gamification as an enabler of mutual learning in complex health care systems
  
   
• Liu Yi Tyranny of distance or market potential
  
   

M

• Maatta Lappalainen Ict based service encounters as an innovation arena
  
   
• Martin Segura Aureliano navarro Perez Lopez Maraver Sustainability for innovation in the management model
  
   
• Martinez Guarasa Internationalisation of services the case of KIS
  
   
• mcLeana Wilson Evolving the online customer experience
  
   
• Molnar Molnar Utilization of texte analytics in service development
  
   
• Momeni Balslev Nielsen Kafash Determination of innovation capability of organizations
  
   
• Moreno Reapproching the meaning innovative service
  
   
• Morrar Abdelhadi Obstacles of innovation in Palestine
  
   

N

• Nicolaisen Scupola Sorensen comparing methods for involving users in innovation
  
   

O

• Osel Frimpong Dyadic value co creation and the micro level in a healthcare setting
  
   

P

• Patersen Jensen Madsen Strandskov creating and capturing value for different types of services
  
   
• Petrulaitiene Rytkonen Nenonen Iylha Service concept from future-weak signals
  
   
• Poikonene Martinsui Nenonen Standardizing the service delivery system
  
   

R

• Rusch David Competence screaning introducing a concept
  
   

S

• Saari Hasu Learning in value networksq as a challenge
  
   
• Sass Outward FDI in financial services in Hungary
  
   
• Schartinger Social innovation in Austrian Health care
  
   
• Scupola Nardelli User involvement and supporting tools in
  
   
• Scupola Zanfei Governance and innovation in public sector services the case of digital library
  
   
• Sezer Brochner ICT use in delivery of uncertain and complex project services
  
   
• Smith The impact of regulation of network and professional services
  
   
• Sorensen Co production of the service recovery
  
   
• Sorensen -Balby Innovation network
  
   
• Stare Krizaj From webplatform to ecosystem for innovation intourism
  
   
• Sunbo &Sundbo Fruit wine festivals tourist attractions
  
   

T

• Tachiciu Dinu Current state and perspectives of 3PL outsourcing for SMSs
  
   
• Takenaka Nishino Kodama Akai Analysis of networked service systems based on value creation model
  
   
• Tenhunen Chen Non invasive Prenatal test
  
   

V

• Vieira Filho Reis Innovation in public services Brazil
  
   
• Vieira Rego Filho Co creation of value coproduction a systematic review from the litterature
  
   
• Vuolle Salonius Lintinen Makinen Emotion measurement services for knowledge workers
  
   

W

• W. Beyers Dynamic of trade in services US 1963-2007
  
   
• Wallin Transforming health care through niche service innovations
  
   
• Watanabe Machimaru Analysis on collaborative development of meaningful technologies in services
  
   

Z

• Zhang innovation in retail impact of mobile phone