8. September 2016

After Reser in Naples in 2016, Reser will be in Bilbao on 7-9th September 2017

The Conference will have the support of the Mondragon University and of the Bilbao municipality


Reser conference in Naples gave many opportunities to the scholars who attended

 -We had the pleasure to listen to Dr Eric Arnould professor of marketing at the Aalto university business school and at EMLYON in France

 -It was time to honour Jean Philippe and Pierre Yves Leo  for their longlife achievement on service researches

-It was the moment to give Reser founder's award  to Michael Becker and Stephan Klingnger (Institut für Angewandte Informatik e.V, Germany, you can download their paper

 It was also the moment to gather some Reser founders  !! agreat friendship time !

But also thanks to Tiziana and Cristina, the organizers to welcome us, and facilitate the visit of  the Naples archeologic museum!




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European Association for Research on Services
Authors: Brigada