Kaunas University of technology, LITHUANIA

Professor Liudmila Bagdonienė, PhD

Rimante Hopeniene, Liumila Bagdoniene-Kaunas, Sten Lorentzon - Gothenburg

Main research interests

Relationships marketing, service innovation, customer experience management, place marketing

References

  • Bagdonienė, Liudmila; Langvinienė, Neringa; Hopenienė, Rimantė. How marketing can improve the subjective estimation of quality of life: two cases of Lithuanian deprived areas // Changes in Social and Business Environment : proceedings of the 3rd international conference, November 4-5, 2009, Kaunas University of Technology Panevėžys Institute, Lithuania: selected papers / Kaunas University of Technology Panevėžys Institute, Bank of Finland, Koaceli University, Panevėžys Science and Technology Park ... [et al.]. Kaunas : Technologija. ISSN 1822-7090. 2009, p. 31-39. [Conference Proceedings Citation Index].
  • Bagdonienė, Liudmila; Jakštaitė, Rasa. Estimation of loyalty programmes from customers' point of view: cases of three retail store chains // Engineering economics = Inžinerinė ekonomika / Kaunas University of Technology. ISSN 1392-2785. 2007, no. 5(55). p. 51-58.
  • Bagdonienė, Liudmila; Jakštaitė, Rasa. Lietuvos prekybos tinklų lojalumo programų vertinimas vartotojų požiūriu // Ekonomika ir vadyba - 2007 = Economics and management - 2007 : [12-osios] tarptautinės mokslinės konferencijos pranešimų medžiaga [Elektroninis išteklius] / Kauno technologijos universitetas. Ekonomikos ir vadybos fakultetas, Kaliningrado valstybinis technikos universitetas. Ekonomikos fakultetas, Rygos technikos universitetas. Inžinerinės ekonomikos fakultetas. ISSN 1822-6515. 2007. p. 285-291.
  • Bagdonienė, Liudmila; Kunigėlienė, Dalia; Jakštaitė, Rasa. The concept of customer relationship marketing as factor of competitiveness in the field of knowledge intensive business services // Social Sciences = Socialiniai mokslai / Kaunas University of Technology. ISSN 1392-0758. 2007, nr. 3(57). p. 7-15..
  • Bagdonienė, Liudmila; Zemblytė, Jurgita. Service research topics and methods: the case of Lithuania // Organizacijų vadyba: sisteminiai tyrimai = Management of organizations: systematic research. ISSN 1392-1142. 2008, nr. 46. p. 17-32.
  • Bagdonienė, Liudmila; Jakštaitė, Rasa. The relationships between providers and clients of knowledge intensive business services and its marketing // Ekonomika ir vadyba - 2008 = Economics and management - 2008 : 13-osios tarptautinės mokslinės konferencijos pranešimų medžiaga [Elektroninis išteklius] / Kauno technologijos universitetas. Ekonomikos ir vadybos fakultetas, Kaliningrado valstybinis technikos universitetas. Ekonomikos fakultetas, Rygos technikos universitetas. Inžinerinės ekonomikos fakultetas. ISSN 1822-6515. 2008. p. 220-226.

Associate Professor Neringa Langvinienė  

Main research interests

Services competitiveness and internationalization, quality and innovation of services (freight transport services, retail services, tourism, hospitality and wellness services)


References

  • Langvinienė, Neringa. Specifity of Day and Resort Wellness Spa Services in Lithuania // Socialiniai tyrimai = Social Research / Šiauliai University. ISSN 1392-3110. 2011, Nr. 2 (23), p. 45-58.
  • Langvinienė, Neringa; Sekliuckienė, Jurgita. Internationalization in Retail Trade Services Market as Latecomer Countries Problem: the Case of Lithuania // Social Sciences = Socialiniai mokslai / Kaunas University of Technology. Kaunas: Technologija. ISSN 1392-0758. 2011, Nr. 3 (73), p. 74-85.
  • Langvinienė, Neringa. The peculiarities of wellness day and resort SPA services in Lithuania // Socialinių mokslų studijos = Societal studies : mokslo darbai / Mykolo Romerio universitetas. Vilnius: Mykolo Romerio universitetas. ISSN 2029-2236. 2011, Nr. 3 (4), p. 1313-1328.
  • Langvinienė, Neringa; Sekliuckienė, Jurgita. Assessment of SPA services quality in Lithuania: customer's viewpoint // Academy of Economic Studies. Faculty of Commerce. Bucharest. ISSN 1582-9146. 2008, no. spec, p. 230-240.
  • Langvinienė, Neringa; Sekliuckienė, Jurgita. Competitiveness of Lithuanian freight transport service sector in the context of the European Union // Ekonomika = Economics : mokslo darbai / Vilniaus universitetas. ISSN 1392-1258. 2007, T. 80. p. 22-39.
  • Langvinienė, Neringa; Sližienė, Gelminė; Vaitkienė, Rimgailė. Marketing controlling in Lithuanian freight transport services enterprises // Ekonomika ir vadyba - 2007 = Economics and management - 2007 : [12-osios] tarptautinės mokslinės konferencijos pranešimų medžiaga [Elektroninis išteklius] / Kauno technologijos universitetas. Ekonomikos ir vadybos fakultetas, Kaliningrado valstybinis technikos universitetas. Ekonomikos fakultetas, Rygos technikos universitetas. Inžinerinės ekonomikos fakultetas. ISSN 1822-6515. 2007. p. 416-423.
  • Langvinienė, Neringa; Sekliuckienė, Jurgita. Assessment of SPA services quality in Lithuania: customer's viewpoint // Amfiteatru Economic / Academy of Economic Studies. Faculty of Commerce (Romania). ISSN 1582-9146. 2008, no. spec. p. 230-240.

Associate Professor Jurgita Sekliuckienė

Main research interests

Services internationalization and competitiveness, international business management, intercultural management, services management, strategic management.


References

  • Sekliuckienė, Jurgita; Hopenienė, Rimantė. Strengthening competitive position: strategic orientation in Lithuanian travel trade industry // Social Sciences = Socialiniai mokslai / Kaunas University of Technology. Kaunas : Technologija. ISSN 1392-0758. 2011, nr. 1(71), p. 24-33.
  • Langvinienė, Neringa; Sekliuckienė, Jurgita. Internationalization in retail trade services market as latecomer countries problem: the case of Lithuania // Social Sciences = Socialiniai mokslai / Kaunas University of Technology. Kaunas : Technologija. ISSN 1392-0758. 2011, nr. 3(73), p. 74-85.
  • Sekliuckienė, Jurgita; Langvinienė, Neringa. Gaining the competitive advantage in services: aspect of human resources // Ekonomika ir vadyba: aktualijos ir perspektyvos : mokslo straipsnių rinkinys / Šiaulių universitetas.Šiauliai : Šiaulių universiteto leidykla. ISSN 1648-9098. 2011, nr. 2 (22), p. 26-34.
  • Langvinienė, Neringa; Sekliuckienė, Jurgita. Opportunities of Lithuanian resorts spa and wellness services face-to face to the challenges of the new economy // RESER 2009 [elektroninis išteklius] : Public and Private Services in the New Global Economy : XIX. International Conference of RESER, 24th-26th September, 2009, Budapest, Hungary. Budapest : Kopint-Tárki Zrt, 2009. ISBN 9789637260070. p. 543-564.
  • Langvinienė, Neringa; Sekliuckienė, Jurgita. Assessment of SPA services quality in Lithuania: customer's viewpoint // Amfiteatru Economic / Academy of Economic Studies. Faculty of Commerce (Romania). ISSN 1582-9146. 2008, no. spec. p. 230-240.
  • Sekliuckienė, Jurgita. Preconditions for the process of organisational resource leveraging // Social Sciences = Socialiniai mokslai/Kaunas University of Technology. ISSN 1392-0758. 2007, nr. 2(56). p. 64-71.
  • Sekliuckienė, Jurgita; Vengrauskas, Petras Vytautas. Leveraging organisational resources: the case of retail chains in Lithuania // The 2nd International Conference on Services Management, June 1-2, 2007, New Delhi, India : conference proceedings. New Delhi : Institute for International Management and Technology, 2007. p. 39-44.

Ginta Railienė, PhD

Main research interests

Economic and business development, business support systems, financial management, investment and portfolio analysis, application of active

References

  • Hopenienė, Rimantė; Railienė, Ginta; Kazlauskienė, Eglė. Potential of virtual organizing of tourism business system actors // Engineering economics = Inžinerinė ekonomika / Kaunas University of Technology. Kaunas : Technologija. ISSN 1392-2785. 2009, no. 3(63), p. 75-85. [Social Sciences Citation Index (Web of Science); Business Source Complete; IBSS International Bibliography of the Social Sciences; CEEOL; DOAJ].
  • Sližienė, Gelminė; Railienė, Ginta. Financial measurement of marketing performance // Changes in Social and Business Environment : proceedings of the 3rd international conference, November 4-5, 2009, Kaunas University of Technology Panevėžys Institute, Lithuania : selected papers / Kaunas University of Technology Panevėžys Institute, Bank of Finland, Koaceli University, Panevėžys Science and Technology Park ... [et al.]. Kaunas : Technologija. ISSN 1822-7090. 2009, p. 363-370. [Conference Proceedings Citation Index].
  • Hopenienė, Rimantė; Railienė, Ginta. The efficiency of profitplanner board game: achieving the key pedagogical objectives // Economics and management = Ekonomika ir vadyba [elektroninis išteklius] / Kaunas university of technology. Kaunas : Technologija. ISSN 1822-6515. 2009, no. 14, p. 1121-1128. [Business Source Complete; Current Abstracts; TOC Premier].
  • Railienė, Ginta (2007). The Model of Evaluating the Accessibility of Business Development Finance. Kaunas: Technologija, p. 173.
  • Railienė, Ginta; Hopenienė, Rimantė. The features of using ProfitPlanner game in multi-cultural environment: the case of Lithuania and Poland // ISAGA 2008 [electronic source]: proceedings of the 39th Conference International Simulation and Gaming Association: Games: Virtual Worlds and Reality: 7-11 July 2008, Kaunas, Lithuania. Kaunas: Technologija, 2008. ISBN 978-9955-25-532-1. p. 1-7.

Rimantė Hopenienė, Master degree in Business Administration

Main research interests

Rimante Hopeniene in Gothenburg

Business development in tourism, B2B collaboration, relationship marketing, development of new tourism products, tourism, destination and place marketing.

References

  • Hopenienė, Rimantė; Sekliuckienė, Jurgita. Strategic position of Lithuanian travel services companies: response to the tourism trends // Tiltai = Bridges = Brücken : socialiniai mokslai / Klaipėdos universitetas. Klaipėda : Klaipėdos universiteto leidykla. ISSN 1392-3137. 2011, nr. 4(57), p. 51-63. [IndexCopernicus].
  • Hopenienė, Rimantė; Bagdonienė, Liudmila. Lithuanian wellness cluster: pros and cons // RESER 2010 [elektroninis išteklius] : The Resilience of the Global Service Economy : 20th Anniversary Conference, 30 September - 2 October, 2010, Gothenburg, Sweden. Gothenburg : University of Gothenburg, 2010. p. [1-18]
  • Hopenienė, Rimantė; Railienė, Ginta; Kazlauskienė, Eglė. Potential of virtual organizing of tourism business system actors // Engineering economics = Inžinerinė ekonomika / Kaunas University of Technology. Kaunas : Technologija. ISSN 1392-2785. 2009, no. 3(63), p. 75-85. [Social Sciences Citation Index (Web of Science); Business Source Complete; IBSS International Bibliography of the Social Sciences; CEEOL; DOAJ].
  • Bagdonienė, Liudmila; Langvinienė, Neringa; Hopenienė, Rimantė. How marketing can improve the subjective estimation of quality of life: two cases of Lithuanian deprived areas // Changes in Social and Business Environment : proceedings of the 3rd international conference, November 4-5, 2009, Kaunas University of Technology Panevėžys Institute, Lithuania : selected papers / Kaunas University of Technology Panevėžys Institute, Bank of Finland, Koaceli University, Panevėžys Science and Technology Park ... [et al.]. Kaunas : Technologija. ISSN 1822-7090. 2009, p. 31-39. [Conference Proceedings Citation Index].
  • Bagdonienė, Liudmila; Hopenienė, Rimantė. Trust variation in the dynamics of the relationships between a professional service provider and a corporate client // RESER 2009 [elektroninis išteklius] : Public and Private Services in the New Global Economy : XIX. International Conference of RESER, 24th-26th September, 2009, Budapest, Hungary. Budapest : Kopint-Tárki Zrt, 2009. ISBN 9789637260070. p. 32-58.
  • Railienė, Ginta; Hopenienė, Rimantė. The features of using Profit Planner game in multi-cultural environment: the case of Lithuania and Poland // ISAGA 2008: proceedings of the 39th Conference International Simulation and Gaming Association: Games: Virtual Worlds and Reality : 7-11 July 2008, Kaunas, Lithuania. Kaunas: Technologija, 2008. ISBN 978-9955-25-532-1. p. 1-].
  • Bagdonienė, L., Hopenienė, R. Cooperation and partnership as competitiveness opportunity: the case of Lithuanian tourism business system // Social Sciences / Kaunas University of Technology. ISSN 1392-0758. 2006, nr. 4(54). p. 32-41.
  • Bagdonienė, L.; Hopenienė, R. Tourism business system: conceptual framework for organizational partnership // RESER 2006: Services Governance and Public Policies: 16th International Conference of RESER, September 28-30, 2006, Lisbon, Portugal. Vol. 1. Lisbon : RESER, 2006. p. 547-565.

Jurgita Zemblytė, Master degree in Business Administration

Main research interests

E-service quality, management and marketing; IT influence on services; online services; customer behaviour on the virtual market.

References

  • Bagdonienė, Liudmila; Zemblytė, Jurgita. Customer experience creation: the case of transport services company Transteda Ltd // QMOD Conference on Quality and Service Sciences 2011 "From Learnability & Innovability to Sustainability" : 14th QMOD Conference, 29-31 August, 2011, San Sebastian, Spain : proceedings. Pamplona : Servicos de Publicaciones Universidad de Navarra, 2011. ISBN 8480812117. p. 198-213.
  • Bagdonienė, Liudmila; Zemblytė, Jurgita. Online shopping motivation factors and their effect on Lithuanian consumers // Economics and management = Ekonomika ir vadyba [elektroninis išteklius] / Kaunas university of technology. Kaunas : Technologija. ISSN 1822-6515. 2009, no. 14, p. 367-374. [Business Source Complete; Current Abstracts; TOC Premier.
  • Bagdonienė, Liudmila; Zemblytė, Jurgita. Lithuanian customers' motivation and experience of e-service usage//RESER 2008: New horizons for the role and production of services, September 25-26, 2008, Stuttgart, Germany : conference proceedings.-ISBN 978-3-8167-7787-8.- Stuttgart, 2008, p.1-19.
  • Bagdonienė, Liudmila; Zemblyte, Jurgita. Service research topics and methods: the case of Lithuania//Organizacijų vadyba: sisteminiai tyrimai = Management of organizations: systematic research.-ISSN 1392-1142.- Kaunas.- 2008, nr. 46, p.17-32.
  • Zemblytė, Jurgita. The evaluation of e-service quality dimensions: Lithuanian customers' approach//QUIS 10 : Managing Magical Service : proceedings of the 10th international research symposium on Service Excellence in Management, June 14-17, 2007, Orlando, Florida, USA- ISBN978-0-615-14413-9.-Orlando, 2007, p.424-433.

Gelminė Sližienė, Master degree in Business Administration

Main research interests

Marketing controlling ; services management, logistics services management


References

  • Sližienė, Gelminė; Langvinienė, Neringa. New challenges for competition in Lithuanian freight transport services market // 13th QMOD conference on Quality and Service Sciences ICQSS, August 30 - September 01, 2010, Cottbus, Germany [elektroninis išteklius]. Lund: Lund University, 2010. p. [1-12].

  • Langvinienė, Neringa; Sližienė, Gelminė. Services value chain: changes in consuming wellness services // Social Sciences = Socialiniai mokslai / Kaunas University of Technology. Kaunas: Technologija. ISSN 1392-0758. 2010, nr. 4(70), p. 31-40.

    Sližienė, Gelminė; Vaitkienė, Rimgailė. Controlling system evaluating marketing success within an organization // Social Sciences = Socialiniai mokslai / Kaunas University of Technology. ISSN 1392-0758. 2007, nr. 3(57). p. 16-24.
  • Langvinienė, Neringa; Sližienė, Gelminė; Vaitkienė, Rimgailė. Marketing controlling in Lithuanian freight transport services enterprises // Ekonomika ir vadyba - 2007 = Economics and management - 2007. ISSN 1822-6515. 2007. p. 416-423.
  • Luke, Peter; Pileckienė, Dalia; Romilly, Peter ; Sližienė, Gelminė. Determinants of small business activity and entrepreneurship: household survey evidence from Lithuania // World Review of Entrepreneurship, Management and Sustainable Development. ISSN 1746-0573. 2008, Vol. 4, iss. 2/3. p. 147-168.

PhD students

PhD students

Rasa Zilione, Master degree in Business Administration

Fields: Relationship marketing; CRM; loyalty marketing; service innovation; knowledge

E-mail: rasa.zilione@ktu.lt

Agnė Kazakevičiūtė, Master degree in Business Administration

Fields: relationship marketing in B-2-B; CRM; service innovation

E-mail: agne.kazakeviciute@ktu.lt

 

 
  • Liudmila Bagdonienė Department of Business Administration, Faculty of Social Sciences Kaunas, University of Technology,
    K. Donelaičio str. 20- 422,
    LT 44239 Kaunas, Lithuania
    E  liudmila.bagdoniene@kt...
  • Neringa Langvinienė Department of Business Administration, Faculty of Social Sciences Kaunas E  neringa.langviniene@kt...
  • Jurgita Sekliuckienė Department of Business Administration, Faculty of Social Sciences Kaunas E  jurgita.sekliuckiene@k...
  • Ginta Railienė Department of Business Administration, Faculty of Social Sciences E  ginta.sabaite@ktu.lt...
  • Rimantė Hopenienė Department of Business Administration, Faculty of Social Sciences E  rimante.hopeniene@ktu....
  • Jurgita Zemblytė Department of Business Administration, Faculty of Social Sciences E  rimante.hopeniene@ktu....
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European Association for Research on Services
Authors: Brigada